The Point of Sale (POS) business in Nigeria has experienced explosive growth over the past few years. Many young entrepreneurs have built thriving livelihoods from the POS business. They have proved that, despite heavy competition, the venture remains one of the most profitable for smart and strategic operators.

However, questions like, “ Is the business still profitable? What sets successful agents apart from others?”

To find answers, we spoke with agents. They gave insights about their journeys, their starting capital, challenges, profits, and the secrets behind their success in a competitive industry.

Angela’s Success Story – Turning a Small Start into a Steady Income

Angela is a POS agent based in Orogun, Ibadan. She started the POS business two years ago with just ₦32,000. Her setup was simple: a table, chair, umbrella, a POS machine, and some liquidity. Within weeks, her strategic location began yielding returns, earning her about ₦5,000 profit daily.

When asked what success means to her, she smiled and said;

“Whatever business you do that lets you feed, pay rent, and send your children to school is a successful one. I started by helping people withdraw and deposit money, but with my profits, I’ve expanded to selling imported spaghetti and canned foods. That’s growth, and to me, that’s success.”

Although Angela admits profits have reduced due to increased competition, she maintains her edge through creativity and customer service.

“I don’t charge high, so customers don’t run to others. I sell cheap data and airtime, and I handle NEPA payments. My spaghetti sales attract more people, and I get along with everyone. I even made my banner colourful to stand out.”

When asked if she would continue, she laughed;

“Of course! It’s stress-free, and I even earn cashback bonuses for transactions. I just hope newcomers find their own spots instead of clustering existing locations.”

Angela’s story proves that innovation, friendliness, and a good location can keep your business thriving in a saturated market.

Habeeb’s Story – Building a Mini-Enterprise from One POS Machine

Habeeb started modestly operating a single POS machine in front of his house. Today, he manages a kiosk at a busy junction. He opens as early as 7 a.m. and closes by 9 p.m., running three different POS machines and planning to add a Kashzoo terminal soon.

He proudly shared his journey; 

“I started this business at home. The profits helped me rent this shop, and after six months, I opened another outlet at Mokola, which someone manages for me, and I pay her salary. I know where I was before this business, and where I am now; it changed my life.”

Asked how he stays ahead despite competition, he responded confidently;

“People know me. Everyone at this junction trusts me with their money. My credibility brings them back. I give small discounts to loyal customers and even offer microloans at low interest.”

When asked about his multiple POS machines, Habeeb explained;

“Each one has its strength. One processes certain bank cards faster; the other has lower transaction charges, while the last one has a stronger battery. It’s all about convenience and backup for my customers.”

His ultimate dream?

“I want to own a microfinance bank someday. I’m learning, saving, and preparing. This POS business is just the foundation.”

Habeeb’s story highlights that trust, reliability, and foresight can transform a simple POS operation into a scalable business model.

Our Take-Key Lessons for Aspiring POS Entrepreneurs

The experiences of Angela and Habeeb prove that the POS business in Nigeria is far from dead. Success depends not on how many people are in the market but on how differently you operate.

Here are a few lessons for you as an agent or aspiring agent to note;

• Start small, but think big. Even ₦30,000 can kickstart your journey.
• Choose your location wisely. Strategic areas with high foot traffic bring consistent customers.
• Diversify your services. Add value through data sales, airtime, and bill payments.
• Build relationships and trust. People return to those they know and trust.
• Partner with POS providers. A strong network and instant cashback can make all the difference.

If you’re considering starting your own POS business or getting an extra terminal, Kashzoo is an excellent choice. It offers zero hidden charges, instant cashback, and reliable transactions. Stay motivated, stay strategic, and turn your POS stand into a profitable brand.