As an agent, the point of sale (POS) machine is crucial to every transaction.

This article will examine the mobile point of sale, mPOS or mini POS and its maintenance checklist. 

An mPOS is a mini POS that uses a smartphone, tablet, or other mobile device. It processes transactions such as withdrawals and savings.

The mPOS device is not a one-time purchase and needs regular checking and maintenance to work smoothly. Machines die, too, so if they are not cared for well, they may develop faults and eventually stop working.  

Using this checklist can extend the lifespan of your mPOS device. Let us see what is in the checklist.

Daily Maintenance

• Inspect Hardware and check for physical damage or wear.
• Ensure the battery is fully charged or connected to a power source.
• Verify that the card reader is clean and free from debris.
• Wipe the machine with a soft cloth to remove dust and grease.

Transactions

• Review end-of-day reports on the app to ensure all transactions are accounted for.

Weekly Maintenance

Device Health Check

• Inspect battery health and performance.
• Check for updates for the mPOS app and install them.
• Ensure the card reader is not damaged.

Monthly Maintenance

• Review and update any maintenance protocols or checklists.
• Check the mini device for any signs of damage or wear.
• Assess the battery’s health and replace it if it shows signs of reduced capacity.

Quarterly Maintenance 

Hardware Inspection

• Perform a thorough inspection of the mPOS.
• Replace if damaged or worn out.

Audit and Compliance

• Conduct a comprehensive audit of transaction records.
• Ensure compliance with all relevant regulations and standards.

This can be done on a mobile app like the kashzoo app to which your mPOS is connected. 

Annual Maintenance

System Overhaul

• Perform a complete reconfiguration if necessary.
• Review the overall performance of the mPOS machine over the past year.

Future Planning

• Plan for any upcoming upgrades or changes to the mPOS device.
• Set maintenance goals and objectives for the next year.

Following this checklist to maintain your Kashzoo mPOS device will ensure smooth and fast transactions, leading to customer satisfaction. If you have not checked your POS device in a long time, this is a reminder to do so.